INCONTROL has a dedicated customer service department to respond to your technical and non-technical questions regarding products and services, sales, licenses, activation and more.
If you purchased a license, please include your license number with your communication with INCONTROL or INCONTROL representative. The reference number and support password are supplied on a separate sheet that came with your software. Note that you use the license information from version 6.0 or up!
If you have an Educational Suite license or Educational Classroom license, you only have one support account.
E-mail us your question and an INCONTROL representative will respond.
Telephone during business hours:
||Support (you must have purchased support)
|World:||+31 (0)30 670 4015||+31 (0)30 670 3798|
|Germany:||+49 611 977 74 345||0800 180 20 66|
Business hours are defined as: Monday to Friday from 09h00 to 18h00 GMT+1
These exclude Holidays:
- 2016: 1 January, 28 March, 27 April, 5 May, 16 May and 26 December
- 2017: 14 April, 17 April, 27 April, 25 May, 5 June, 25 December and 26 December